What is the refund and exchange policy?
All product sales are final. No refunds or exchanges.
What is the shipping process?
Please place your order for HCG on our website and pay with your Credit Card, upon successful payment you will receive an order confirmation to your email address. Please allow a few business days for handling/processing. You will then receive a shipping confirmation from us with the estimated arrival time within 24-72 hours upon ordering. This does not include weekends.
Please verify that your shipping address is correct before submitting payment! We are not responsible for packages sent to the incorrect address.
Please verify that your email address is correct. We will send the diet protocol, approved food list, mixing instructions and additional important information to the email address you provide.
Check the tracking of your package daily. The USPS can make mistakes, packages get delivered to the wrong address more frequently then you think. If you do not receive your package and the tracking shows as delivered- First, check the address to verify you entered the correct address for your order. Next, call your post office and start an investigation on the package. Also, ask your neighbors. We are not responsible for orders that the tracking number shows as delivered to the correct address. If we make a mistake and send your package to the incorrect address we will send you a new package or issue a refund, your choice.
How long does shipping take?
Allow 5-10 Business Days for shipping. This does not include weekends or public holidays, that may delay shipments. Handling time not included. Shipments always go through Customs, this can incur additional time out of our control. We have no influence on any delays and cannot be held liable for late shipments since they are caused by the USPS postal system.
Check the tracking of your package daily. The USPS can make mistakes, packages get delivered to the wrong address more frequently then you think. If you do not receive your package and the tracking shows as delivered- First, check the address to verify you entered the correct address for your order. Next, call your post office and start an investigation on the package. Also, ask your neighbors. We are not responsible for orders that the tracking number shows as delivered to the correct address. If we make a mistake and send your package to the incorrect address, please call us immediately and we will send you a new package or issue a refund, your choice.
Is there a charge if I break a bottle of HCG?
Yes, there is a $75 charge.
What if I don’t lose weight, will I receive a refund?
Unfortunately, we cannot guarantee results of the program. Much of the success of the program is based on your willingness to follow the strict protocol. By “taking days off” or cutting corners on meals, the effectiveness of the program is greatly reduced. We encourage you to follow the protocol with strict heed, however, each body is unique and the program offers no guarantee.
How much weight can I lose with HCG?
For men and women when combined with the original protocol written by Dr. Simeon, HCG can result in the loss of 0.5-2lbs per day.
Can I exercise while on the HCG diet?
Yes. However, it is important to remember that a 500 cal per day diet limits the body by decreasing the extra energy that food provides. Therefore, exercise is not required or suggested. However, if you intend to exercise while on the diet, we recommend modifying your exertion by decreasing it if you typically work out hard. Most importantly, listen to your body and stop or scale back exercise if exhaustion occurs. A good amount of exercise for most people on this diet is 25-30 minutes of daily walking.
How do I prevent gaining the weight back after the diet is over?
Understanding the basic principles of this diet will help. Remember, this diet is not just for the quantitative loss of unwanted fat and weight. This diet, if done properly, is designed to change your metabolism by changing your knowledge about fat loss and your eating habits in general, it is a lifestyle change. If you have gained after the diet you most likely are following an unhealthy diet, you are not exercising as you should, or you could be experiencing stress or lack of sleep. For help you may schedule an appointment with the physician on call.
What are some important things to remember while on this diet?
Drink plenty of water. Approximately 8 to 10 8 ounce glasses of water should be consumed every day while on this diet.
Listen to your body. One should not experience any extreme symptoms. Any extreme symptoms must be discussed with a physician.
Alcohol consumption during this HCG diet is not recommended. However, if you have to drink, clear alcohol such as gin or vodka can be consumed in small amounts being sure to avoid sweet mixers altogether.
What is the Lipo in the combo kits?
Lipo is a lipotropic injection designed to help accelerate fat loss. Lipotropics are simply substances that help metabolize fats in the body for use as energy.
Do I need a prescription? Does it cost extra?
Yes, the medical provider who did your telemedicine consult will provide your prescription for you. No, the cost of the product includes the prescription and the product you are purchasing. The only additional cost will be shipping charges.
Who can use the HCG diet?
HCG works for both males and females. It is recommended that you consult a physician before beginning any diet or weight loss program. You will be prompted to complete a medical form which will be reviewed by the medical provider. Do not use HCG if your are pregnant or nursing.
Why do I “Load” for the first 3 days of the protocol?
It takes 3 days for HCG to completely enter your system; loading helps with hunger feelings while on the program.
What are the best foods on which to load?
High fat calorie foods such as full fat dairy products, nuts, oils, avocados, etc.
Won’t I starve if I only consume 500 calories per day?
No. Because HCG releases your fat reserves, your body begins to “consume” the fat, which acts as a source of energy in place of food. In essence, you burn about one pound of fat each day (one pound is 3,500 calories). Therefore, your total consumption each day will be about 4,000 calories – 500 from food and 3,500 from fat. That is why most patients do not experience extreme hunger while using HCG.
Will I experience .5 pounds or more of weight lose every day while on the program?
No. Most patients on the 30 day program tend to lose about 15-25 pounds; however, the weight loss does not always happen evenly over 23-day period. Some patients may notice a “lull” or a span of a few days where little to no weight loss occurs. Some patients often notice quick weight loss after a “lull” period.
Can I do an “apple day” once a week to lose more weight?
How long is HCG injections good for?
Unmixed bottles are good for max. 2 years. However when mixed up the constituted liquid MUST be stored in the fridge at all times and only taken out shortly for the injection. Do not freeze your HCG. The mixed substance is potent for 60-90 days. In case you have 2 bottles HCG for your program, mix one first and use it up, then mix the second one when you are ready to use it.
How long are sublingual tablets good for?
Sublingual tablets should be used within 120 days.
Will I inject HCG every day while on the diet? How do I do this?
You will inject 12.5iu of HCG daily for the duration of your diet.
You will want to inject within the first few hours of starting your day.
Inject the HCG subcutaneously; which simply means ‘under the skin.’ The needles are very short, thin, and pliable.
Inject in your abdomen, Injections can be rotated to a different site and/or side each day.
How do I use sublingual Tablets?
You will dissolve one sublingual tablet under your tongue daily for the duration of your diet.
Tablets take about 5-10 minutes to dissolve. However, keep the tab in place under the tongue until completely dissolved.
Avoid putting anything in your mouth for 30-35 minutes after dissolving the tablet.